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Platform Capabilities & Features
TL;DR:
- A TeleGo bot answers client questions, collects requests, books sessions, takes payments, delivers courses, and keeps your client groups clean.
- Describe the bot to the AI Assistant, or start from a template and adjust it on the visual canvas.
- Every client lands in the built-in CRM, so you see who asked, booked, and paid, and can send reminders to the right people.
- Built for coaches, tutors, consultants, studios, and course creators, with roles for small teams.
What the bot takes off your hands
Each item below is routine you no longer do by hand. One bot can do several of them at once.
🤖 Answering the same questions
The bot answers questions about your services, prices, and schedule from your own materials with the AI Agent node, in your client's language, and passes the conversation to you when a person is needed.
🎯 Collecting requests
The bot welcomes new people, asks what they need and how to reach them, tags them, and saves every request in the CRM, so nothing gets lost in private messages.
📅 Bookings and reminders
Clients pick a free slot from your Google Calendar with the Calendar Slot Picker and get reminders before the session. They can reschedule or cancel themselves.
💳 Payments without screenshots
Clients pay with Telegram Stars or Stripe right in the chat, and the bot delivers what they bought: a file, a link, or access to your course.
🎓 Courses and programs
The bot sends lessons on schedule, reminds students who fall behind, and invites those who finish to your next offer.
🛡️ A clean client group
Your bot keeps client, student, and course groups (and your channel's comments) free of spam, links, swearing, and floods, warns, mutes, or bans repeat offenders, and logs every action. Set it up with switches in the bot's settings, no scenario needed. Learn more.
How it works (High-Level)
Building and launching a bot on our platform follows a simple, repeatable process that moves you from idea to execution in minutes.
- Register Your Bot: Connect your Telegram bot via @BotFather. You’ll manage all your bots from a single dashboard.
- Build Your Scenario: Describe the bot to the AI Assistant, start from a template, or place nodes on the canvas yourself.
- Connect the Nodes: Draw links to define the conversation path, creating linear flows or complex branching logic.
- Publish to Telegram: Click Publish to make your visual flow live on Telegram immediately.
- See the Results: Watch new requests, bookings, and payments come in, and see every client in the CRM.
Core Capabilities
Everything above runs on the features below. They are available on every plan; plans differ in limits.
Visual Scenario Builder
Build sophisticated Telegram automations without writing any code. Our drag-and-drop editor allows you to design user journeys as visual maps.
- AI Assistant: Describe the bot in plain words and get a ready flow, or ask it to change a step.
- Scenario Templates: Start from ready bots for requests, bookings, FAQ, payments, and courses.
- Links-Based Architecture: Create complex, non-linear conversation paths by simply drawing links between nodes.
- Instant Publishing: Push your changes to Telegram in real-time with a single click.
- Comprehensive Node Library:
- Start Node: The entry point for every bot interaction. Supports deep-linking and start parameters.
- Message Node: Send rich text, images, videos, or files with interactive buttons.
- Condition Node: Use If/Else logic to branch flows based on user data, tags, or responses.
- AI Agent Node: Integrate conversational AI that understands natural language and maintains context.
- Actions Node: Connect to external APIs, send webhooks, or trigger internal notifications.
- Calendar Slot Picker: Let clients book a free slot from your Google Calendar.
- Delay & Schedule: Send the next message later or at a set time, for reminders and follow-ups.
- Random Node: Split traffic for A/B testing or randomized content delivery.
- Formula Node: Perform math calculations and text transformations on the fly.
- Note Node: Place visual notes or "To-Do" reminders directly on the scenario canvas for your team.
Advanced AI Features
TeleGo leverages the latest Large Language Models (LLMs) to make your bots smarter and more capable.
- Custom AI Personas: Define exactly how your bot speaks and behaves using detailed system prompts in AI Settings.
- Knowledge Base (RAG): Upload your own documents (PDF, DOCX, TXT, Markdown) so the bot answers from your price list, schedule, and FAQ.
- Data Extraction: Use AI to automatically extract information from user messages (like names or dates) and save it to variables.
- Intent Understanding: Let AI analyze user requests to determine the best next step or node in your scenario.
- Reliable Runtime: Built-in safeguards that automatically handle AI provider timeouts and errors for maximum uptime.
Telegram CRM & Data Management
Every user interaction is a data point. TeleGo helps you capture and use that data to grow your business.
- Centralized CRM: A unified view of every user across all your workspace's bots.
- Custom User Fields: Create a custom data schema to store unique information like budget, interests, or company name.
- Global Tags: Segment your audience using flexible tags that can be assigned automatically within scenarios.
- Shared Globals: Store workspace-wide variables (like support hours) that sync across all scenarios.
- Broadcasts: Send targeted mass messages to specific segments of your audience.
Assets & Media Management
Manage all your bot's media from one central location.
- Workspace Assets Library: Upload images, videos, and documents once and reuse them across any bot or scenario.
- Optimized Delivery: TeleGo handles the hosting and secure delivery of media files to the Telegram platform.
- Team Access: Your entire team can access the shared library, ensuring brand consistency.
Workspace & Team Collaboration
Run several bots and work with a small team from one workspace.
- Multi-Bot Hub: Run separate bots, for example one for bookings and one for your course, from a single dashboard.
- Team Roles (RBAC): Assign specific roles (Owner, Admin, Editor, Viewer) to control access levels.
- Real-Time Analytics: Track conversion rates, drop-offs, and active sessions with intuitive heatmaps and charts.
- Workspace-Level Limits: Monitor message, user, and AI token quotas shared across your entire workspace.
Upcoming Features (Roadmap)
We are constantly improving TeleGo. Here is what our team is currently working on:
- E-commerce & Orders: Native tools for managing product catalogs, carts, and order status.
- Multi-Channel Messaging: Expand your reach with automated Email reminders and transactional notifications.
- Iterative Loops: A dedicated node for easily handling lists and repeating logic in scenarios.