Plans and Limits

TL;DR:

• Three paid plans: Starter ($15/mo), Pro ($39/mo), Business ($99/mo).
• Every new workspace starts with a 7-day free trial.
• AI (AI Agent nodes, AI Assistant), integrations and group moderation are on every plan; plans differ in AI tokens and caps. Multi-member workspace is Business only.
• Limits are applied at the workspace level and shared across all your bots.

Overview

Each plan defines:

• Feature flags — which product capabilities are enabled (AI nodes, integrations, analytics).
• Resource caps — structural limits such as max bots or nodes per scenario.
• Monthly quotas — recurring usage limits that reset at the start of each calendar month (UTC).
• Daily guards — per-day rate ceilings that protect system stability.
• Retention — how long your data (analytics, logs, scenario history) is kept.

After the trial ends, the workspace remains available in a limited mode for another 7 days. After that period, bot automation is paused until you choose a paid plan. See Trial and access after the trial for the full timeline.

Plans at a glance

	Starter	Pro	Business
Monthly price	$15	$39	$99
Yearly price	$150	$390	$990
Analytics	✅	✅	✅
AI Agent nodes & AI Assistant	✅	✅	✅
Integrations (webhooks, email, HTTP)	✅	✅	✅
Group moderation	✅	✅	✅
Team workspace (multiple members)	—	—	✅

TIP

Yearly billing saves ~16% compared to paying month-to-month (e.g., Starter: $12.50 effective/month).

Resource caps

Caps are hard limits on the structure of your account — they do not reset monthly.

Cap	Starter	Pro	Business
Workspace members	1	1	10
Active bots	2	5	20
Scenarios per bot	4	10	20
Published scenarios per bot	2	5	10
Nodes per scenario	50	200	500
AI Agent nodes per scenario	2	10	50
CRM subscribers (per bot)	1,000	5,000	20,000
Asset storage	200 MB	1 GB	5 GB
Knowledge base chunks (RAG)	100	400	1,600

Monthly quotas

Quotas reset automatically at 00:00 UTC on the first day of each calendar month, regardless of the day your subscription started.

Quota	Starter	Pro	Business
Messages sent	25,000	200,000	2,000,000
Chat conversations	5,000	25,000	200,000
Scenario runs	15,000	75,000	1,000,000
Broadcast recipients	10,000	50,000	500,000
AI tokens	500,000	2,000,000	10,000,000

Daily rate guards

Guards are short-term safety ceilings per calendar day. They exist to protect system stability — not to penalise normal usage. Most users never hit them.

Guard	Starter	Pro	Business
Messages / day	2,500	20,000	100,000
Scenario runs / day	1,500	7,500	50,000
AI tokens / day	150,000	400,000	1,500,000
API calls / hour (integrations)	100	1,000	5,000

Data retention

How long your historical data is stored before being automatically removed.

Retention type	Starter	Pro	Business
Analytics	3 months	12 months	24 months
Message history	3 months	12 months	24 months
Session history	3 months	3 months	3 months
Scenario rollback history	14 days	30 days	90 days
System logs	14 days	30 days	90 days

Common questions

• Q: Are limits per bot or per workspace?
  A: Most limits (quotas, daily guards, retention) are applied at the workspace level and shared across all bots. However, scenarios per bot and published scenarios per bot are enforced independently for each bot — so each bot gets its own full quota.

• Q: What happens when I hit a monthly quota?
  A: Affected bots stop processing new messages until the quota resets at the start of the next calendar month — or immediately if you upgrade.

• Q: When do monthly quotas reset?
  A: At 00:00 UTC on the first day of each calendar month. The reset does not depend on the day your subscription started or renews.

• Q: What happens if I hit a daily guard?
  A: Traffic above the daily ceiling is held or dropped for that calendar day. Guards reset at midnight UTC.

• Q: Can I exceed my CRM subscriber cap?
  A: New subscribers above the cap will not be stored in the CRM. Existing subscribers are unaffected.

• Q: I have more than 1 team member — which plan do I need?
  A: The Business plan supports up to 10 workspace members. Starter and Pro are single-seat.

• Q: Is there a free trial?
  A: Yes — every new workspace starts with a 7-day trial. No new trial is started when the platform is deployed or updated.

• Q: What happens after the trial ends?
  A: Your workspace remains available in a limited mode for another 7 days. After those 7 days, bot automation is paused and your bots stop processing new interactions until you choose a paid plan. Your workspace and saved data remain in your account.

Related pages

• Billing & Subscription — Manage your active plan, payment method, and invoices.
• AI Agent Node — Available on every plan; uses the plan's AI tokens.
• Broadcasts — Bulk messaging; subject to broadcast recipients quota.